Customer Experience and Loyalty Award

Recognising businesses that have grown by attracting and retaining a loyal customer base. This award recognises UK businesses who deliver a consistent level of exceptional customer experience that impacts on the commercial performance and growth of their business.

The judges are looking for:

  • Market leadership (in the UK and, if applicable, internationally)
  • Consistent, profitable growth
  • Scalability of business
  • Examples of quality customer engagement
  • Evidence of customer loyalty

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